1. Enrollment Cancellation by Student
Course attendees may cancel enrollment within 90 days of registration, provided that a Proof of Completion certificate has not been issued to the attendee requesting cancellation.
To cancel your enrollment, you must do so in writing by contacting us at:
- Email: support@onlinenotarycourse.com
- Website: www.onlinenotarycourse.com
2. Cancellation by the Online Notary Course
We reserve the right to cancel an attendee's enrollment in certain situations, including but not limited to:
- Engaging in fraud or misrepresentation
- Violation of California state notary training requirements
- Refusal to comply with training requirements
- Providing inaccurate identification information
3. Technical Issues & Course Delivery Failure
In the event the course fails to be delivered or becomes inaccessible due to technical issues on our end, a full refund will be issued to the impacted attendee(s) in the amount paid at the time of enrollment within 5 business days.
4. No Refund After Certificate Issued
Once a Proof of Completion certificate has been issued to a course attendee, no refund will be available. The certificate confirms successful completion of the course and satisfies the California Secretary of State education requirement.
5. Contact Us
For cancellation or refund requests, please contact us in writing:
- Email: support@onlinenotarycourse.com
- Website: www.onlinenotarycourse.com
- Mail: the Online Notary Course, 8780 19th Street, No. 157, Alta Loma, CA 91701
- Phone: (888) 605-6682
All cancellation requests must be submitted in writing. Verbal requests will not be accepted.